Enter & View - Rose Cottage Nursing Care Home
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
Residents, relatives and staff expressed great satisfaction with the care provided. Of particular note were:
- A 'homely' feel to the house, partly due to the nature of the building, but largely to the warmth, good humour and respect of staff ("we are working in their home") , and a relaxed atmosphere in general.
- General good interaction between residents, giving amusement and companionship.
- Minor issues of building maintenance, which hopefully will be addressed under the new ownership.
- Staff retention is good with a range of 3 to 20 years’ duration.
- There are some issues about communication with professionals outside the home.
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
