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Latest reports and publication
December 2025- January 2026 what have we been hearing?
These are the key things we've been hearing about in October-…
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October - November 2025 what have we been hearing?
These are the key things we've been hearing about in October-…
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Advice and information
What to do if you experience any issues relating to local pharmacy services
Community pharmacies are often the most accessible part of the NHS. They provide vital advice, dispense prescriptions and support people managing…
Hospital outpatient pharmacies explained
If you have had a hospital appointment and been given a prescription, you may need to collect your medicines from a hospital outpatient pharmacy,…
How to get the pill and emergency contraception from your local pharmacy
Community pharmacies across England now offer a free contraception service, making it easier and quicker to access the pill and emergency…
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