Enter & View - Alpine Lodge
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
Residents and relatives were mostly from Stocksbridge village, many having long shared histories. They expressed great satisfaction with the care provided. Of particular note were:
- A feeling of a 'tight ship', of staff, residents and procedures being well organised and monitored
- Good preparation prior to residents’ entry to the home
- The warmth, good humour and respect of staff
- Good staff retention
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
