Enter & View - Balmoral Care Home
In March 2015, 2 of our Enter & View volunteers visited Balmoral Care Home.
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- Our impression is of a well run home where staff and residents appear to be happy with the service provided.
- The home met the needs and respected the wishes of the people we spoke to, ensuring that both basic needs are met well and additional activities are offered.
- We were particularly impressed with the dementia unit and felt that some of their practice could be cascaded further across the home.
- This is a home which can build on the good service it already provides, especially by looking at how it can further involve service users, relatives and the wider community in its development.
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
