Enter & View - Aaron View Care Home
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- Generally there were very positive attitudes to the care provided from the residents, relatives and staff. The smallness of the home, and its ability to retain staff for many years, engendered the 'family' atmosphere that was evident.
- We found sound staff training, care planning, use of other healthcare agencies, and good connection with the wider locality.
- A recently appointed Activities Co-ordinator was developing a broad programme of activities to stimulate and entertain residents. We commend this, and recommend that this work is supported and extended.
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.