BSL video - Not equal: The experiences of Deaf people accessing health and social care services in Sheffield

Report - 8 January 2018

In January 2018, we published our report ‘Not Equal: The experiences of Deaf people accessing health and social care services in Sheffield’. This is the British Sign Language version of the report.

You can read the written version of the report here. 

This British Sign Language (BSL) report is split into 12 clips, as follows:

Clip 1 – Foreword by Margaret Kilner (Healthwatch Sheffield Chief Officer)
Clip 2 – Who we are (Healthwatch Sheffield, Citizens Advice Sheffield, Disability Sheffield)
Clip 3 – The recommendations we made to health and care commissioners and providers
Clip 4 – Why Healthwatch Sheffield decided to investigate
Clip 5 – How did we investigate?
Clip 6 – Key themes from the workshops (an overview)
Clip 7 – Findings from the workshops (detailed)
Clip 8 – Follow up
Clip 9 – Appendix 1 : Experiences shared at the Deaf Access Workshop
Clip 10 – Appendix 2 : experiences shared at the Over 50s Deaf Group
Clip 11 – Appendix 3: Examples of complaints made about provision of interpreters and SignLive at NHS appointments
Clip 12 – Appendix 4: Accessible Information Standard (an overview)

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