Enter & View - Park View Residential Care Home
In November 2018, 2 of our Enter & View volunteers visited Park View Residential Care Home.
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- Staff retention was good; staff said they had worked at the home for between two and seven years, allowing residents to get to know them.
- Steps were taken to care for residents as individuals, such the ‘resident of the day’ initiative.
- The home was generally in good condition; however certain parts of the home needed replacing or updating, such as the carpet and the sensory room.
- Two Activity Coordinators offered a programme of regular activities to residents. These were clearly displayed for residents and visitors to see.
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
