Enter & View - Jessop Wing, Royal Hallamshire Hospital
In March 2016, 4 of our Enter & View volunteers visited the out-patient Ante Natal Clinic and the Rivelin Ward in-patient Ante Natal Clinic at Jessop Wing, Royal Hallamshire Hospital.
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- We found a service that was very much appreciated by patients, where the staff seemed to communicate well and in a supportive way
- Wards and clinic areas were bright and clean, and there appeared to be good attention to hygiene
- The corridors and ward areas seemed to be rather sparsely decorated. There was some beautiful art work in the main corridors, but less in the ward area to interest patients
- In a building that had many similar corridors, we felt there was a need for much more signage for patients and relatives
If you would like to tell us about your experience of maternity or hospital services, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
