Moving Stories - A Report into Musculoskeletal Services
As there are a wide range of conditions in this group, there are a wide range of treatments. People with a MSK condition may manage their own condition, or may only ever see their GP. Others may be referred to an Allied Health Professional (AHP) such as a physiotherapist, or see a specialist hospital team such as rheumatologists or orthopaedics.
The way that people experience care for a MSK condition in Sheffield is changing. Sheffield CCG are commissioning an integrated system, which should mean that everyone treating a person with a MSK condition can work better together, and that from the patient’s point of view they should have more information, more options, and generally speaking, a better experience of their care. With this in mind, Healthwatch Sheffield set out to capture people’s experiences of MSK treatment before these changes were implemented.
Key Findings
- The majority of people do not feel they have to wait too long to access services.
- While most people we spoke to did receive information on self management and pain control, most of those didn’t think there was enough.
- Most people knew where to go and who to speak to in some circumstances, but not all. A worrying 32% of people reported not knowing what to do if they needed urgent help with their condition.
- 72% of people who accessed an MSK service in primary care and 80% who saw a MSK specialist told us they received no information or support on the emotional impact of their condition.
- Patient journeys highlighted specific individual barriers to people feeling better, many of which would have been simple to resolve if identified at the time.
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
